Privacy Policy

Last Updated: 2025-12-05

This Privacy Policy describes how Thrin Check Limited ("we", "our", or "us") collects, uses, stores, and protects personal and document data when you use our Document Management System (the “Service”). We are committed to protecting your privacy and ensuring transparency in how we handle your information.

1. Introduction

Our Document Management System enables users to upload, store, organize, share, and manage documents securely. This policy applies to all users of the Service and explains what data we collect, how we use it, who we share it with, and the rights you have regarding your data.

2. Information We Collect

2.1 Account Information

  • Full name
  • Email address
  • Password (encrypted)
  • Phone number (optional)
  • Profile details (optional)

2.2 Document and File Data

  • Files uploaded by users (documents, images, PDFs, etc.)
  • Metadata related to each file, such as:
  • File name
  • File size
  • Upload timestamp
  • File permissions
  • Version history

All files and sensitive metadata are end-to-end encrypted.

2.3 Application Usage Data

  • Actions performed on documents (view, download, edit, delete)
  • Login attempts and timestamps
  • IP address and device information
  • Audit logs of user activities

2.4 Automatically Collected Data

  • Browser type and operating system
  • Access times
  • Error logs and crash reports (non-sensitive)

3. How We Use Your Information

3.1 Service Delivery

  • Create and manage user accounts
  • Enable storing, retrieving, and sharing documents
  • Maintain access control and permissions

3.2 Security and Compliance

  • Prevent unauthorized access
  • Provide audit logging
  • Comply with SOC 2, GDPR, HIPAA-related standards
  • Detect and prevent security incidents

3.3 Service Improvement

  • Enhance user experience
  • Troubleshoot technical issues
  • Analyze usage patterns

3.4 Communication

  • Notify users of updates
  • Provide support and respond to inquiries

We do not sell your personal data or document data.

4. Legal Basis for Processing (GDPR)

If you are located in the EU/EEA, we process your data on the following bases:

  • Contractual necessity
  • Legitimate interests
  • Consent (where required)

5. Data Sharing and Disclosure

5.1 Service Providers

Trusted third-party providers assist with cloud storage, authentication, encryption key management, monitoring, and email notifications. All providers are bound by confidentiality agreements.

5.2 Legal Compliance

We may disclose information if required by law, court order, or regulatory obligations.

5.3 Business Transfers

If we undergo a merger or acquisition, data may be transferred subject to continued protection.

We never share user documents unless explicitly authorized.

6. Data Security

6.1 Encryption

  • End-to-end encryption
  • AES-256 encryption at rest
  • TLS 1.2+ encryption in transit

6.2 Access Controls

  • Role-based permissions
  • Multi-factor authentication
  • Session monitoring

6.3 Infrastructure Security

  • Firewalls and isolation
  • Continuous vulnerability scanning
  • Annual penetration testing

7. Data Retention

We retain data only as long as necessary:

  • Account data: until account deletion
  • Documents: until deleted or access revoked
  • Audit logs: 12–24 months

8. Your Rights

  • Access your data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Restrict or object to processing
  • Withdraw consent

Requests can be made at: support@thrindocs.com

9. International Data Transfers

We use safeguards such as Standard Contractual Clauses to ensure compliance.

10. Cookies and Tracking Technologies

Cookies are used only for authentication, session management, and performance.

11. Children’s Privacy

The Service is not intended for users under 16.

12. Changes to This Privacy Policy

Updates will be communicated via email or in-app notification.

13. Contact Us

Thrin Check Limited
Email: support@thrindocs.com
Address: Lagos, Nigeria

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